1. About ThaaiLearn
ThaaiLearn is a learning and placement-readiness platform operated by Thaai Group. The platform provides learning content, programming practice, quizzes and assessments, progress tracking and related student-support features.
2. Information we may collect
Depending on the features you use, we may process information such as:
- Account information, including your name and email address.
- Student profile and academic information provided through the platform.
- Organization, campus, department, program, section or related membership information where applicable.
- Course enrolment, learning progress and completion information.
- Programming submissions, attempts, results and practice history.
- Quiz, test and assessment attempts, answers, scores and results.
- Contact enquiries and messages you send to our support team.
- Email communication history related to platform services.
- Technical and session information necessary to operate and secure the service.
3. How we use information
We use information to provide and operate ThaaiLearn, authenticate users, maintain student profiles, deliver learning activities, evaluate programming and assessment attempts, track progress, provide support, send service-related communications and protect the platform from misuse.
Where enabled, ThaaiLearn may also send learning reminders or programming-practice recommendations to eligible students.
4. Academic and learning records
ThaaiLearn may maintain records of your learning activities, programming attempts, assessments, scores, progress and related academic or training participation so that the platform can provide learning history and progress features.
5. Communications
We may send messages required to operate your account or provide requested services. These may include authentication messages, password-related messages, support responses, learning-related notifications and other service communications.
6. Cookies and sessions
ThaaiLearn uses cookies or similar browser mechanisms where necessary for functions such as sessions, authentication, security and application operation. More information is available in our Cookie Policy.
7. Sharing and access
Information may be accessible to authorized ThaaiLearn personnel and, where the platform is used through an organization or educational institution, appropriately authorized users of that organization according to their platform permissions and responsibilities.
We may also use infrastructure or service providers where required to operate the platform. We do not describe student information as being sold to advertisers.
8. Security
We use technical and organizational measures intended to protect platform information. However, no internet-based service can guarantee absolute security.
9. Data retention
Information may be retained for as long as reasonably required to operate the platform, maintain legitimate learning or academic records, provide support, protect the service and meet applicable legal or operational requirements. Different categories of information may be retained for different periods.
10. Your information
If you believe information associated with your account is incorrect, or you have a privacy-related request or question, please contact ThaaiLearn support. Requests may be subject to identity verification and applicable legal, academic, security or record-keeping requirements.
11. Changes to this policy
We may update this Privacy Policy as ThaaiLearn develops or when operational or legal requirements change. The updated version will be published on this page with an updated effective date.